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Terms of Service

Last updated: 1 January 2026

Draft document: the business details and wording must be completed and reviewed by a qualified legal professional before launch.

1. Scope

These terms govern the use of this website operated by [Company legal name, to be completed] (Viveno). Specific services are provided under separate written terms agreed with each client, including scope and fees.

2. Enquiries

Sending an enquiry is free and does not create any obligation for you or for us. We will review it and contact you about possible next steps.

3. No guarantees

We do not guarantee the availability of any accommodation, the approval of any visa or permit, the availability of official appointments, or any administrative or legal outcome.

4. Accommodation options

Any accommodation options we share are subject to availability and to confirmation of details and prices before any commitment.

5. Consumer rights

Nothing in these terms limits your statutory rights as a consumer under Spanish and EU law. [Add withdrawal-right information for distance contracts, if applicable, before launch.]

6. Law and jurisdiction

These terms are governed by Spanish law. [Review jurisdiction clause before launch.]